Retail Store Manager

4 weeks ago


Port Dover, Ontario, Canada Pioneer Portdover Full time
Retail Store Supervisor Job Description

Pioneer Portdover is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Hiring and Training: Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Merchandise Management: Authorize returns, manage inventory, and maintain a visually appealing store environment.
  • Reporting and Analysis: Prepare sales reports, analyze sales data, and provide insights to inform business decisions.
  • Customer Service: Resolve customer complaints, provide excellent customer service, and ensure a positive shopping experience.
  • Operations Management: Supervise and coordinate the activities of sales associates, manage cash handling, and oversee payroll administration.
  • Performance Management: Conduct regular performance reviews, provide feedback, and develop action plans to improve performance.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Language: Fluency in English.
  • Work Hours: 35 to 40 hours per week.
What We Offer:
  • Support for Newcomers and Refugees: We provide cultural competency training and awareness training to create a welcoming work environment for Indigenous workers.
  • Permanent Employment: We offer permanent employment opportunities with a stable and supportive work environment.

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