Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative
Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Le Groupe PNF inc. in a rural area. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering inquiries, and resolving complaints in a fast-paced environment.
Key Responsibilities:
- Answer written and oral inquiries from customers
- Gather, research, and prepare communications material
- Provide information to customers and explain services offered
- Sell merchandise and take customers' orders
- Resolve complaints and claims in a timely and professional manner
Requirements:
- Bilingual in English and Spanish
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and under pressure
- Attention to detail and ability to multitask
- Reliability, punctuality, and a positive attitude
What We Offer:
- Competitive salary and benefits package
- Opportunities for growth and development
- A dynamic and supportive work environment
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