Customer Service Representative

1 week ago


SaintLéonardd'Aston, Canada Le Groupe PNF inc. Full time
Job Description

We are seeking a skilled and experienced Customer Service Representative to join our team at Le Groupe PNF inc. in a rural area setting.

Key Responsibilities:
  • Provide exceptional customer service via written and oral inquiries, ensuring prompt and accurate responses.
  • Gather, research, and prepare communications materials to support customer interactions.
  • Analyze and resolve customer complaints and claims in a professional manner.
  • Sell merchandise and take customers' orders, utilizing excellent sales skills and product knowledge.
Requirements:Education and Experience:

No degree, certificate, or diploma is required for this position, but experience in the field of employment is an asset.

Language Skills:

Bilingual language skills are essential, with proficiency in Spanish (Castilian) being a valuable asset.Work Environment:

This role will be based in a rural area, with exposure to industrial settings.

Computer and Technology Knowledge:

Familiarity with database software, enterprise resource planning (ERP) software, MS Excel, MS Outlook, MS Word, Adobe Illustrator, and MS PowerPoint is necessary for success in this position.

Security and Safety:

A criminal record check and driver's validity license check will be conducted as part of the hiring process.

Personal Suitability:

The ideal candidate will possess strong interpersonal skills, including attention to detail, fast-paced environment adaptability, ability to work under pressure, punctuality, client focus, efficiency, flexibility, reliability, dependability, honesty, and quick learning capabilities.

Benefits:

Le Groupe PNF inc. offers a competitive salary of $60,000 per year, a Registered Retirement Savings Plan (RRSP), free parking, on-site recreation and activities, and a variable or compressed work week.

Estimated Salary: $60,000 per year

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