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Account Director

2 months ago

Edmonton, Alberta, Canada KEEN Creative Full time
Account Director Opportunity at KEEN Creative

KEEN Creative, a full-service strategic marketing agency based in Edmonton, Alberta, Canada, is seeking a highly skilled Account Director to join our team. As a key member of our team, you will be responsible for leading complex client accounts and projects, guiding them from inception to completion with a clear and measurable strategy.

Key Responsibilities:

  • Lead the execution of strategic projects and campaigns aligned to client objectives and agency standards.
  • Build and maintain strategic relationships with key clients, serving as a trusted advisor.
  • Mentor and develop the account team through collaboration and training opportunities.
  • Stay updated on industry trends and best practices in marketing and agency strategies.
  • Participate in business development efforts, including developing client proposals and identifying opportunities for growth.
  • Provide an exceptional client experience by being a relationship builder, keeping timelines and budget at the forefront, and always working to achieve client goals.
  • Provide administrative and project management support to our marketing, creative, and web teams.
  • Daily coordination of projects to maintain an efficient workflow.
  • Manage and schedule meetings, organize brainstorm ideas, complete research, and be the go-to keeper of information.
  • Act as a liaison between the client and the operations team to communicate goals, expectations, and client requests.
  • Act as a liaison between the client and KEEN's finance team to set up billing information and provide regular updates for invoicing purposes.
  • Send regular project updates to clients regarding scope, timelines, and budget.
  • Communicate with clients to understand their goals, collect their feedback, and help update project details.
  • Management and tracking of brand and marketing assets & inventory.
  • Coordinate project timelines and resources based on the scope and team capacity and project milestones.

Requirements:

  • Bachelor's degree in marketing, communications, business, or a related field.
  • Minimum of 5-7 years of experience in client services or account management within a marketing agency or in account management.
  • Proven track record of managing complex client accounts and campaigns.
  • Strong leadership and communication skills.
  • Deep understanding of marketing channels and best practices.

About KEEN Creative:

At KEEN, we foster a fun, collaborative, and supportive work environment. We provide a competitive compensation package, paid vacation, sick days, and flex days, as well as additional time off during the December holiday break. We also offer employee group health benefits and opportunities for learning and professional development.

Please note that this is a primarily IN OFFICE position, in Edmonton, Alberta.