Asset Protection Customer Service Representative

5 days ago


Milton, Ontario, Canada Loblaw Companies Ltd - Head Office Full time

About the Role

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We are seeking a detail-oriented and customer-focused Uniformed Asset Protection Personnel (UAPP) to join our team at Loblaw Companies Ltd - Head Office in Milton, Ontario.

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As a UAPP, you will be responsible for providing exceptional customer service and support to all internal and external customers. You will respond to Gatekeeper alarms and receipt check as required, assess safety hazards, and escalate any crisis or emergency situations in a timely manner.

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Responsibilities

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  • Provide exceptional customer service & support to all internal and external customers.">
  • Respond to Gatekeeper alarms and receipt check as required.">
  • Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.">
  • Escalate any crisis or emergency situations in a timely manner.">
  • Maintain and submit daily, weekly, and monthly status reports.">
  • All other duties as required.">
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Requirements

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  • Experience within a retail environment preferred.">
  • Ability to foster partnerships with store teams.">
  • Exceptional customer service skills with a talent for building relationships.">
  • Professional, friendly, and approachable demeanor.">
  • Ability to remain calm in high tension situations.">
  • Ability to walk or stand in the same position for long periods.">
  • Ability to lift up to 50 lbs.">
  • First Aid and CPR certified is an asset.">
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Benefits

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Loblaw Companies Ltd offers a competitive salary of $43,000 per year, along with a 10% Colleague Discount program, a company matched Pension Plan, Health Benefits, and Employee Stock Purchase Program. We also provide ongoing career development with in-house training programs and tuition assistance.

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Why Choose Us?

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Loblaw Companies Ltd values diversity, equity, and inclusion. We strive to create accessible environments for our colleagues, candidates, and customers. If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives that include diverse experiences that we can add to our team.

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Candidate Requirements

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Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.



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