Restaurant Team Leader

4 days ago


Edmonton, Alberta, Canada Subway Full time
About the Role

We are seeking a highly motivated and organized Restaurant Team Leader to join our team at Subway.

This is a full-time position, working 40 hours per week. The successful candidate will be responsible for ensuring the smooth operation of our restaurant, supervising a team of 5-10 people and contributing to our company's growth.

Key Responsibilities
  • Determine Service Strategy: Develop and implement operational procedures to ensure exceptional customer service and high-quality food products.
  • Supervise Team Members: Conduct performance reviews, provide coaching and guidance to ensure all team members meet their job expectations.
  • Compliance and Safety: Ensure health and safety regulations are followed, maintain a clean and safe working environment.
  • Negotiate Supplies: Negotiate arrangements with suppliers for food and other supplies, manage inventory levels to minimize waste.
  • Customer Relations: Address customers' complaints or concerns, provide excellent customer service to build customer loyalty.
  • Marketing: Participate in marketing plans and implementation, contribute to the development of new marketing strategies.
Requirements
  • Education: Bachelor's degree in Hospitality Management, Business Administration or related field.
  • Experience: 1 year to less than 2 years of experience in a leadership role, preferably in the hospitality industry.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, strong organizational and time management skills.
What We Offer
  • Salary: £25,000 - £30,000 per annum depending on experience.
  • Benefits: Competitive benefits package including pension scheme, life insurance, and employee discounts.
  • Opportunities: Opportunities for career advancement, professional development and training.


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