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Service Advisor

2 months ago

Toronto, Ontario, Canada Volkswagen MidTown Toronto Full time

About the Role:

We are seeking a skilled Service Advisor to join our team at Volkswagen MidTown Toronto. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Provide expert advice to customers on vehicle maintenance and repair.
  • Schedule appointments and manage customer inquiries.
  • Follow up on repair orders and communicate with customers regarding status.
  • Handle customer concerns and resolve issues in a timely and professional manner.
  • Collaborate with our team to ensure seamless customer service.

What We Look For:

  • A strong passion for delivering exceptional customer service.
  • Experience in a service advisor or related role is an asset.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
  • A valid driver's license and strong organizational skills.

About Us:

Volkswagen MidTown Toronto is committed to providing a positive and inclusive work environment. We offer opportunities for growth and development, and our team leaders take pride in mentoring and supporting our employees. If you are a motivated and customer-focused individual, we encourage you to apply.

We are an equal opportunity employer and welcome applications from all candidates. Accommodations are available upon request for candidates taking part in any stage of the selection process.