Case Manager

1 month ago


Richmond Hill, Ontario, Canada Circle of Care Full time

Job Title: Case Manager

Job Summary:

Circle of Care is seeking a skilled Case Manager to provide high-quality case management services to Holocaust Survivor clients. As a Case Manager, you will work collaboratively with the Holocaust Survivor Services team and care providers to support clients throughout their journey.

Key Responsibilities:

  • Respond to client inquiries and provide information and guidance on the application process
  • Conduct in-home and in-office visits to support client applications
  • Assist clients in collecting information and documents required for program application
  • Conduct information sessions for clients on the application process
  • Review and approve applications to the program
  • Conduct initial and follow-up in-home assessments for clients in the program
  • Complete assessment forms, case notes, care plans, and other required documentation
  • Create care plans in collaboration with clients and caregivers
  • Respond to client calls and inquiries regarding services
  • Assist clients in securing internal and external resources and services
  • Provide counseling and informal support as needed
  • Assist clients in navigating the healthcare system and providing support through transitions
  • Ensure client records are up-to-date in accordance with college and agency guidelines

Requirements:

  • Degree in social work, nursing, or other allied health field and registered in good standing with relevant college
  • Minimum 1-3 years of clinical experience, preferably in community care, home care, or case management
  • Experience working with geriatric populations, Holocaust Survivors, and/or survivors of trauma
  • Strong knowledge of community health providers and home care options
  • Understanding of and commitment to the Social Determinants of Health
  • Excellent organizational, communication, and interpersonal skills
  • Ability to work independently and within a dynamic team

What We Offer:

Circle of Care is a dynamic and supportive work environment that values its employees and clients. We offer competitive compensation and benefits packages, opportunities for professional growth and development, and a commitment to excellence in care.


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