Debt Resolution Expert, Financial Guidance Specialist

3 weeks ago


Corner Brook, Newfoundland and Labrador, Canada BDO Full time
Company Overview: BDO is a firm that prioritizes positive relationships with its employees and clients. Our professionals provide exceptional service, offering advice and insight that our clients can trust. We foster an award-winning environment that values personal and professional growth.

Your Opportunity: Our Corner Brook office is seeking an Insolvency Advisor to join the Personal Debt Solutions team. This position requires maintaining an in-office presence by completing various duties:

- Conducting initial consultations to assess debtors' situations and recommend suitable options, with provided training

- Assisting debtors and creditors in person and via telephone regarding bankruptcies and proposals

- Reviewing interview forms, preparing files/documents for client signing

- Engaging in community outreach, business development, presentations, and social media promotion of personal debt solutions offerings.

How We Define Success:

- Demonstrating BDO's core values through all aspects of work: Integrity, Respect, and Collaboration

- Understanding clients' needs, challenges, and opportunities; clients describe you as positive, professional, and empathetic

- Identifying, recommending, and delivering effective services to clients

- Contributing to an inclusive and engaging work environment that develops, retains, and attracts talent

- Participating in the adoption of digital tools and strategies to drive innovation in the workplace

- Growing expertise through learning and professional development

Your Experience and Education:

- 2+ years in customer service, financial services insolvency, banking, credit counseling, or relevant areas

- Excellent interpersonal skills for collaboration with team members, debtors, and creditors

- Ability to communicate effectively in various situations

- Strong attention to detail in fast-paced environments

- Taking personal ownership and responsibility for work quality and timeliness

- Proficiency in Microsoft Outlook, Word, and Excel

- Excellent time management and organizational skills

- A team player who can also work independently

- Previous insolvency experience (asset but not required)

- Availability to work one evening shift per week until 7:30 pm

Benefits: BDO offers a competitive total cash compensation package based on performance, flexible benefits from day one, and a market-leading personal time off policy. We are committed to supporting overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle. Additionally, we offer opportunities for learning and professional development, a blended approach to work arrangements, and a culture of respect, inclusion, and diversity.

Total Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications.

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