Senior Systems and Implementation Engineer

1 month ago


Old Toronto, Canada ROSS Full time

Our client, a leading network security provider, has engaged ROSS (www.getROSS.com) to help them recruit a Senior Account System Engineer. ROSS is an innovative leader in Recruitment Process Outsourcing (RPO), HR Technology, Recruitment and HR Professional Services. We're a company of People Specialists helping companies align their People Strategy with their Business Growth.

As a key member of our team, you will participate in the development of multi-year account plans for complex, strategic accounts. You will act as SE team lead on projects impacting the overall organization and be the customer's primary point of contact for all technical needs.

Key responsibilities include:

  • Acting as SE team lead on projects impacting the overall organization
  • Being the customer's primary point of contact for all technical needs
  • Developing technical relationships at all levels of the account, including senior executives and product management
  • Partner satisfaction regarding technical aspects of initiatives
  • Project lead to ensure that partner's specific product requirements are addressed in both current and future product development
  • Assisting sales with building business cases for new opportunities
  • Maintaining technical knowledge of competitive solutions
  • Managing all technical aspects of account in highly complex go-to-market model, leveraging both internal and partner resources

Requirements include:

  • Bachelor's degree in Computer Science, Engineering or equivalent
  • 5-8 years experience in systems administration, pre-sales or related field
  • Previous vendor and/or pre-sales Systems Engineering experience required
  • Expertise in security solutions and/or enterprise technology or software solutions
  • Ability to handle project management responsibilities for implementation of company related solutions assigned by the manager
  • Ability to relate to a wide range of technical staff and managers in customer environments


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