Energy Project Coordinator

2 weeks ago

Surrey, British Columbia, Canada fortisBC Full time

Job Summary:

We are seeking a highly skilled Energy Project Coordinator to join our team at FortisBC. As an Energy Project Coordinator, you will be responsible for planning, estimating, and coordinating project requests from premium key accounts, external agencies, and internal departments.

Key Responsibilities:

  • Coordinate projects including defining customer requirements, creating and maintaining customer data, explaining FortisBC processes and procedures to customers, selecting service products and pricing, conveying permit requirements to customers, informing customers of prices, scheduling work with customers, and creating work orders.
  • Process jobs including reviewing foreign utility data, legal land-base considerations, drafting written work procedures, completing electronic layout or Engineering drawings, confirming and updating pipe sizing on drawings, identifying and obtaining required approvals and prerequisites, requisitioning materials and manufactured items, completing detailed estimates, utilizing economic test tools to determine pricing of installations, explaining FortisBC procedures and policies to customers, working with customers and authorities to ensure service product requirements are collected and met, and scheduling work with customers.
  • Ensure completion of the job and maintain customer relations by building relationships with current, repeat, and potential customers, responding to customer inquiries, acting as primary contact for premium rated builder/developers and internal/external customers, and providing direction to Planning and Design Technicians and Technologists within the department.
  • Respond to operational and maintenance issues including overbuilds of plant related to all customer classes, metering consolidations/de-consolidations, meter protection, commercial/industrial metering assembly upgrades, corrosion maintenance, IP/TP service line additions/removals, complex main and valve lowerings, raisings, and/or abandonments, activities related to hazard remediation and system maintenance requirements.
  • Perform duties of a minor nature related to the above duties, including driving a vehicle, which do not affect the rating of the job.

Requirements:

  • Minimum post-secondary educational requirement - completion of a post-secondary Technology Diploma in an appropriate discipline.
  • Four (4) years directly related relevant work experience (a minimum of two (2) years typically gained as a Planning and Design Technologist 1).
  • Demonstrated strong organizational skills including the ability to multi-task, prioritize, and work under pressure during peak workload periods in order to meet tight deadlines.
  • Demonstrated excellent communication skills including telephone call handling skills and the ability to respond to difficult or demanding situations with tact and diplomacy.
  • Demonstrated courteous, professional manner in dealing with internal and external contacts and customers, including positive interpersonal skills and the ability to provide direction in a team environment.
  • Demonstrated ability to analyze and resolve problems of a technical nature, and understand the implication of costs, risks, operability, and safety.
  • Demonstrated sound working knowledge of various specialized software applications required to support operations activities (e.g. SAP) and the MS Office suite of applications.
  • Demonstrated knowledge of natural gas utilization and construction practices.
  • Demonstrated superior customer service and product promotion skills.
  • Demonstrated ability to work independently.
  • Demonstrated sound analytical and decision-making skills.
  • Capable of keyboarding at an intermediate level.
  • Valid British Columbia Drivers license.
  • Certified at the technologist level by the Applied Science Technologists and Technicians of British Columbia (ASTTBC) is an added asset.

Additional Information:

  • This position has restricted holiday availability based on operational requirements for certain months of the year, as per Article 14 of the MoveUp/FortisBC Collective Agreement.
  • This position may involve working shift work or late coverage depending on customer and operational requirements. (There is potential for day, afternoon, and night shifts, 7 days a week, 24 hours a day.)

Estimated Salary: $3010.00 bi-weekly. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

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