Restaurant Shift Manager

4 weeks ago


Osoyoos, British Columbia, Canada McDonald's Restaurants Full time
Job Title: Shift Manager

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurants. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead a team of food service staff and provide guidance and support to ensure excellent customer service and food quality.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all food safety and quality standards are met.
  • Train staff in job duties, sanitation, and safety procedures, and ensure that all staff are aware of their responsibilities and expectations.
  • Estimate ingredient and supply requirements for meal preparation and ensure that all necessary resources are available.
  • Hire and train new staff members, and provide ongoing coaching and development opportunities to ensure that all staff are equipped to perform their roles effectively.
  • Monitor and control costs, and ensure that all financial transactions are accurate and up-to-date.
  • Address customer complaints and concerns in a professional and courteous manner, and ensure that all customer feedback is acted upon.
  • Maintain accurate records of stock, repairs, sales, and wastage, and provide regular reports to management.
  • Supervise and check the assembly of trays, and ensure that all food and beverages are presented in a clean and attractive manner.
  • Establish work schedules and ensure that all staff are aware of their duties and responsibilities.
Requirements:
  • 1-2 years of experience in a food service or retail environment.
  • High school diploma or equivalent required; post-secondary education an asset.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Ability to work in a fast-paced environment and make decisions quickly and effectively.
  • Physical ability to stand for extended periods and lift up to 25 pounds.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment with a team of motivated and enthusiastic staff.
  • A comprehensive training program to ensure that you have the skills and knowledge you need to succeed in your role.


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