Optical Operations Director

3 weeks ago


Vancouver, British Columbia, Canada Luxottica Full time

Company Overview

Luxottica is a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We are committed to providing exceptional eye care services and superior customer experiences.

Salary Range

The estimated annual salary for this role is $90,152.

Job Description

We are seeking an experienced Regional Manager to lead our teams in delivering key results: sales and profit growth through exceptional patient and customer experiences. The ideal candidate will have a proven track record of driving business success, managing profits and expenses, and ensuring operational excellence.

Key Responsibilities:

  • Lead teams through effective performance management, setting clear goals and expectations.
  • Analyze the business, creating action plans to optimize results and drive growth.
  • Develop and implement strategies to improve quality and performance in the region.
  • Manage workforce management activities, ensuring adherence to brand policies and labor initiatives.
  • Maintain brand standards and ensure operational execution meets company direction.
  • Protect company assets and ensure compliance with policies and procedures.
  • Model desired behaviors and be accountable for store delivery of exceptional patient and customer experiences.

Required Skills and Qualifications:

  • High School graduate or equivalent.
  • 2+ years multi-unit retail experience.
  • 5+ years management experience.
  • A proven track record of delivering positive results and growth.
  • Excellent business acumen, including operational analysis.
  • Comprehensive knowledge of retail operations, processes, and policies.
  • Working knowledge of computers and Microsoft Office.
  • Strong basic math skills.
  • Ability to travel up to 80% and work weekends as needed.

Benefits:

This role offers a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts. Luxottica is committed to diversity, equity, and inclusion, and welcomes applicants from all backgrounds.

Contact Information:

Please note that this job posting does not include contact information or application instructions. All qualified applicants will receive consideration without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.



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