Retail Sales Team Lead
3 weeks ago
Seeking an experienced Retail Sales Team Lead to lead our Kelowna store to success. As a key member of our team, you will collaborate with the Store Manager to drive sales performance and operations, model outstanding customer service, and coach the team to excel.
About the RoleThis is a full-time permanent position that requires a leader who can support, motivate, and coach others to success, ideally with experience in the fashion retail industry. You will be responsible for delivering exceptional service to customers, driving sales, and creating a positive work environment where all team members are driven to meet and exceed store performance goals.
Key Responsibilities- Spearhead sales performance and operations in the store
- Mentor and coach team members to provide excellent customer service and achieve sales targets
- Collaborate with the Store Manager to implement strategies to drive sales and improve operational efficiency
- Oversee store operations, including assigning tasks, performing opening and closing duties, and scheduling shifts
- Ensure the store looks great for our customers by participating in visual displays and store housekeeping
- 3+ years of experience in the fashion retail industry, preferably as a sales team lead or manager
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent leadership and coaching skills, with the ability to motivate and develop team members
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
- Ability to stand for extended periods, climb ladders, and move boxes of merchandise (weighing up to 30 pounds)
- A competitive hourly rate of $18.00 per hour
- Bonus pay potential of up to $1,000 annually based on sales performance
- Casual dress code and flexible schedule, including day, evening, and weekend shifts
- Paid time off and sick leave
- Comprehensive benefits package, including extended health care, dental care, life insurance, and disability insurance
Warehouse One is a leading clothing retailer with over 40 years of experience providing quality, affordable clothing to Canadians. Our mission is to offer our customers well-made, comfortable, and stylish clothing in a wide range of inclusive sizes. We value friendly, caring, and committed employees who embody our core values of being friendly, committed, caring, and real.
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