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Store Operations Manager

2 months ago


Parksville, British Columbia, Canada Siaana Development Inc. Full time
About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Siaana Development Inc. As a key member of our retail operations team, you will be responsible for overseeing the daily operations of our store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Operations Management
    • Direct and control daily store operations to ensure seamless customer experience
    • Evaluate daily operations to identify areas for improvement and implement changes as needed
    • Plan and organize daily store operations to meet sales and customer service goals
  • Staff Management
    • Manage and supervise store staff, including hiring, training, and performance evaluations
    • Assign duties and responsibilities to staff members to ensure efficient store operations
  • Merchandise and Services
    • Determine merchandise and services to be sold in the store, in line with company goals and objectives
    • Plan and implement visual merchandising displays to attract customers and drive sales
  • Financial Management
    • Plan and manage store budgets to ensure profitability and meet sales targets
    • Monitor revenues and expenses to identify areas for cost reduction and improvement
  • Customer Service
    • Resolve customer complaints and issues in a timely and professional manner
    • Ensure that all customer interactions are positive and exceed customer expectations
Requirements
  • Education
    • College/CEGEP diploma or equivalent
  • Experience
    • 1 year to less than 2 years of experience in retail operations or a related field
  • Language
    • Fluent in English
  • Work Schedule
    • 35 to 40 hours per week
Screening Questions
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in retail operations or a related field?