Store Operations Manager

2 months ago


Parksville, British Columbia, Canada Siaana Development Inc. Full time
About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Siaana Development Inc. As a key member of our retail operations team, you will be responsible for overseeing the daily operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Store Operations: Direct and control daily store operations, including managing staff, inventory, and customer service.
  • Performance Management: Evaluate store performance, identify areas for improvement, and implement strategies to increase sales and customer satisfaction.
  • Staff Management: Manage and develop a team of retail staff, including hiring, training, and performance evaluations.
  • Merchandising: Determine merchandise and services to be sold, including product selection, pricing, and display.
  • Financial Management: Plan and manage store budgets, monitor revenues and expenses, and make financial decisions to ensure the store's profitability.
  • Customer Service: Ensure that all customers receive excellent service, including resolving customer complaints and issues.
  • Payroll and Administration: Oversee payroll administration, including processing payroll, benefits, and other employee-related tasks.
  • Compliance: Ensure that the store is in compliance with all laws, regulations, and company policies.
Requirements
  • Education: College or CEGEP diploma.
  • Experience: 1-2 years of experience in retail management or a related field.
  • Language: English.
  • Work Term: Permanent.
  • Work Hours: 35-40 hours per week.


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