Hospitality Supervisor

3 weeks ago


Edmonton, Alberta, Canada Lighthouse Hospitality Management Inc. Full time
Job Summary

We are seeking a skilled Hospitality Supervisor to join our team at Lighthouse Hospitality Management Inc. The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring exceptional customer service and a seamless guest experience.

Key Responsibilities
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
Requirements
  • 2 years to less than 3 years of experience in a supervisory role
  • 5-10 people supervised
  • Education: Secondary (high) school graduation certificate
  • Work setting: Hotel, motel, resort
Benefits
  • Permanent employment
  • English language of work
  • 30 to 44 hours per week


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