Executive Assistant
3 weeks ago
Job Summary
We are seeking a highly skilled and proactive Executive Assistant to join our Customer Experience Center team. As an Executive Assistant, you will play a pivotal role in ensuring the smooth and effective management of daily activities. Your versatility, excellent organizational skills, and passion for teamwork will be invaluable assets in optimizing time and achieving the team's objectives.
Key Responsibilities
- Proactively coordinate schedules and emails to ensure seamless communication and information exchange.
- Serve as the primary point of contact for internal and external executives and partners, providing necessary information and support.
- Coordinate internal and external meetings, ensuring rigorous administrative follow-up and coordinating associated logistics.
- Manage administrative tasks related to team HR records and IT requests.
- Draft, review, or improve letters, emails, or other documents for internal and external communication.
- Provide administrative support to CEC teams and work closely with the team of assistants to improve team administrative functioning.
- Regularly collaborate with different sectors of the bank to ensure effective coordination and consistent implementation of activities.
About the Team
Our Customer Experience Center team is a dynamic and collaborative environment that values customer satisfaction, performance, and innovation. We offer a hybrid in-office and remote work arrangement, flexible working time, and flexible time off to promote work-life balance. We also prioritize continuous learning and development, providing opportunities for growth and professional development.
Requirements
- Hold a completed three-year college diploma related to the field and have 3 to 5 years of relevant experience.
- Experience as an assistant to senior executives is an asset.
- Excellent proficiency in Microsoft Office suite and collaboration tools.
- Strong adaptability and proactivity.
- Professionalism, rigor, autonomy, and confidentiality.
- Excellent interpersonal skills and a strong ability to work in a team.
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