Claims Advocate

2 weeks ago


Burnaby, British Columbia, Canada Hub International Insurance Brokers Full time

About the Role

We are seeking a skilled Claims Advocate to join our team at Hub International Insurance Brokers. As a Claims Advocate, you will play a critical role in resolving insurance claims and providing exceptional service to our clients.

Key Responsibilities

  • Report and monitor all claims with insurers and adjusters as assigned
  • Answer in-bound claims calls from clients, carriers, and internal & external adjustors
  • Monitor general claims emails from clients, internal staff, and insurers
  • Review policy declarations and wordings for coverage conditions
  • Negotiate settlements and facilitate claims with clients and insurers
  • Attend meetings with clients and producers
  • Attend in-house top 200 renewal meetings
  • Review client loss histories for trends

Requirements

  • Level 2 General Insurance License
  • Minimum 5 years of commercial complex claims experience
  • Strong attention to detail and accuracy
  • Strong computer skills
  • Valid driver's license and own vehicle
  • Holds an industry designation (CIP, CAIB, CRM, General Insurance & Risk Management Diploma – BCIT)
  • Experience with EPIC system

What We Offer

  • Competitive compensation
  • Company matching RRSP contributions
  • Tuition financing and career-related training and development
  • Customizable flexible benefits options for you and your family
  • Mental and physical wellness initiatives
  • A positive, collaborative and team-oriented environment
  • Ongoing personal and career development

About Us

Hub International Insurance Brokers is BC's largest Insurance Broker. We are committed to helping our clients protect what matters most. Our culture is renowned within the industry, and we value our people. We are looking for self-starters with an entrepreneurial mindset who will take ownership of their business. If you are a team player who positively impacts those around you, we want to hear from you.


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