Chief Technology Officer, IT Infrastructure
2 days ago
Are you a seasoned IT professional looking for a challenging role with a reputable global investment firm?
About the CompanyStrategic Solutions Technology Staffing Inc. is a highly respected and innovative organization that specializes in driving sustainable value through a diversified portfolio of private equity, venture capital, private credit, and real estate investments.
We prioritize entrepreneurial spirit and long-term growth, partnering with businesses to deliver impactful results by leveraging deep industry expertise and global networks.
Job SummaryWe are seeking an experienced Director, IT Operations to join our growing team.
This key role involves delivering exceptional IT support with a strong customer service mindset, resolving issues across Windows and Mac platforms efficiently.
You will lead and manage a small team (3-5 members), providing mentorship and aligning team efforts with organizational goals.
Partner with corporate development to plan and manage the technical aspects of M&A integration.
Oversee vendor and third-party management, ensuring alignment with IT practices and operational standards.
Drive IT operations management and strategy, leveraging expertise in ITIL frameworks and best practices.
Implement and execute a clear IT vision, enhancing security, networking, and system alignment across the ecosystem.
A proven track record of leading cross-functional IT initiatives and projects is essential.
Familiarity with data platform technologies, dashboards, workflows, and applied AI solutions is also required.
A strong work ethic, ability to multitask, manage stress during periods of intense activity, and handle a wide array of projects and tasks is necessary.
Effective communication in English and French is mandatory.
Travel up to 20% (Toronto, NY, Connecticut) to provide hands-on support and maintain cross-regional IT consistency.
Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent work experience is required.
A minimum of 7-10 years of experience in IT operations and customer support is expected.
Strong IT security and networking experience is essential.
Key Responsibilities- Deliver exceptional IT support with a strong customer service mindset
- Lead and manage a small team (3-5 members)
- Partner with corporate development to plan and manage the technical aspects of M&A integration
- Oversee vendor and third-party management
- Drive IT operations management and strategy
- Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent work experience
- Minimum of 7-10 years of experience in IT operations and customer support
- Strong IT security and networking experience
- Familiarity with data platform technologies, dashboards, workflows, and applied AI solutions
The estimated salary for this role is between $140,000 - $170,000 per year, depending on experience and qualifications.
This estimate is based on industry standards and location-specific factors.
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