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Security Officer

2 months ago

Nanaimo, British Columbia, Canada Paladin Security Full time

Overview

Paladin Security is committed to providing exceptional service and ensuring the safety and security of our clients, tenants, and patrons. We are seeking a highly skilled and experienced Security Guard to join our team.

Job Skills / Requirements

We require a Security Guard with strong social perceptiveness and customer service skills. The ideal candidate will be able to work effectively in a fast-paced environment, think critically, and make sound decisions in emergency situations. Physical fitness is also essential, as the role may require prolonged periods of walking and standing.

Typical Duties and Responsibilities

  • Provide exceptional customer service and assistance to clients, tenants, and patrons
  • Write clear and detailed reports, including incident, emergency, liability, and day-to-day reports
  • Monitor and report irregularities, such as security breaches, facility and safety hazards, and emergency situations
  • Provide first aid and medical response when required
  • Perform regular foot patrols to ensure personnel, building, and equipment security
  • Utilize two-way radios and computer applications to communicate site activities
  • Exercise crowd control and evict trespassers

Core Competencies

  • Strong interpersonal and communication skills
  • Excellent customer service skills
  • A strong working knowledge of non-violent crisis intervention and de-escalation techniques
  • Strong observational skills
  • Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision

Job Requirements

  • 6 months Security Experience is an asset and/or 6 months customer experience is an asset
  • Valid security license
  • Valid OFA 1 or higher is an asset
  • Excellent verbal and written English communication skills
  • Physical fitness: ability to walk for prolonged hours (most sites)
  • Class 5 or Class 7 N BC Driving License is an asset for Mobile Patrol

Education Requirements (Any)

High School Diploma/GED

Certification Requirements (Any)

Valid BC Security Licence
Valid Class 5 Drivers License
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