Retail Store Team Lead

3 weeks ago


Three Hills, Canada Best Canadian Dollar Store Full time

At Best Canadian Dollar Store, we are seeking a highly skilled Retail Store Team Lead to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Assign sales workers to duties and ensure that they are equipped to provide excellent customer service.
  • Hire and train or arrange for training of staff to ensure that they have the necessary skills to succeed in their roles.
  • Establish work schedules to ensure that our store is adequately staffed at all times.
  • Prepare reports on sales volumes, merchandising, and personnel matters to help inform our business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory to ensure that our store is well-stocked and that our customers have access to the products they need.
  • Supervise and co-ordinate activities of workers to ensure that our store is running smoothly and efficiently.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and to prioritize tasks effectively.
Work Conditions and Physical Capabilities
  • Attention to detail.
  • Standing for extended periods.
Personal Suitability
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 35 hours per week.


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