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Business Systems Specialist

2 months ago

Fredericton, New Brunswick, Canada iLobby® Facility & Visitor Management Full time
About iLobby

iLobby is the global leader of SaaS-based enterprise visitor management systems. We help clients succeed in tracking, managing, and monitoring who is in their building while increasing security and efficiency.

At iLobby, we value collaboration and innovation. Our team focuses on creating an engaging work culture where each individual's contribution is recognized. Employee engagement is a key focus area for us, and we encourage participation and sharing of information and ideas.

Job Overview

We are seeking a highly skilled Business Analyst to join our Software Development team. This role plays a critical part in bridging the gap between business requirements and technical implementation. You will collaborate closely with stakeholders, product managers, developers, and designers to define project scopes, gather and document requirements, and ensure that our software solutions meet the highest standards of functionality and user experience.

This is a hybrid position requiring you to come into our office three times a week.

Key Responsibilities
  • Gather and document business requirements to ensure alignment with project goals and objectives.
  • Analyze business processes and identify areas for improvement, documenting detailed functional and technical specifications.
  • Serve as a liaison between business stakeholders and the development team, facilitating clear communication and understanding of project requirements.
  • Contribute to the design and development of software solutions, ensuring they meet business needs and comply with technical standards and best practices.
  • Assist in project planning, scheduling, and resource allocation, providing ongoing support to the development team throughout the project lifecycle.
Qualifications and Skills
  • Bachelor's degree in Computer Science, Business Administration, Information Technology, or a related field.
  • 3+ years of experience as a Business Analyst, preferably in a SaaS or software development environment.
  • Strong understanding of software development methodologies (Agile, Scrum, etc.).
  • Proficiency in requirement gathering techniques, use case development, user story creation, and process mapping.
  • Experience with tools such as JIRA, Confluence, or similar project management and documentation software.
Benefits and Perks
  • Comprehensive health coverage (includes dental and vision coverage)
  • A Hybrid work environment with our office based in North York, Toronto
  • Opportunity for advancement and growth
  • Catered Events, Snacks, Drinks – You won't go Hungry
  • Birthday and Life Celebrations
  • Two annual parties
Why Work at iLobby?

iLobby is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process. We promote a fast-paced, fun, friendly, and highly collaborative work environment that provides numerous benefits and opportunities for growth. We value diversity and strive to create a workplace where everyone feels welcome and supported.