Parts Management Leader
4 days ago
Company Overview:
The Next Level Group is a dynamic and innovative organization dedicated to delivering exceptional customer service in the dealership industry. Our mission is to foster a friendly and collaborative environment that encourages learning and growth.
About the Role:
We are seeking an experienced Parts Manager to oversee, lead, and coordinate parts activities with a focus on delivering exceptional customer service. This role is responsible for the day-to-day management of the parts team in a dealership organization.
Main Responsibilities:
- Customer Service: Lead all Parts Department processes to ensure internal and external customer satisfaction.
- Product Support: Provide customer-focused product support to drive parts sales efficiency.
- Department Performance: Ensure departmental profitability and overall department performance.
- Market Planning: Market, plan, and initiate all parts department functions.
- Talent Development: Assist with the attraction, retention, and effective engagement of department personnel.
Qualifications:
- Experience: Minimum of 3-5 years experience in Parts Department operations, with experience in leading and developing others.
- Candidate Profile: Currently holding a Parts Manager role or a senior Parts Technician looking to guide significant growth and development of a department.
- Skill Set: Exemplary customer service skills, results-oriented with a strong work ethic, positive attitude, and empathetic nature.
Compensation:
We offer a competitive salary of $65,000 - $85,000 per annum, based on experience and qualifications.
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