Director of Competitive Intelligence
1 month ago
The Opportunity / Job Description
Global Wealth & Asset Management (GWAM) is a key growth segment for Manulife, operating through three different channels (Retail, Retirement and Institutional) across North America, Asia and Europe. The business operates externally under the Manulife Investment Management (MIM) brand. As a critical partner, the Director, Competitive Intelligence & Insights GWAM Asia will help Manulife maintain competitive advantage and drive overall business growth in our Asia GWAM business.
This role will partner across the team's other Competitive Intelligence Directors to provide Asia specific competitive intelligence to form the holistic view of our GWAM market and competitor landscape. As part of the GWAM strategy team, the candidate will serve as a trusted advisor to the GWAM AVP strategy leads within the GWAM strategy team, the executive leadership teams, and other internal partners, providing key Asia market and competitor insights to support the development and execution of our strategy.
- Gather, analyze, and interpret GWAM Asia market and competitor data (including existing and new markets) to provide actionable insights to support GWAM Asia strategic planning and tactical decision-making.
- Proactively seek out and monitor industry trends, competitive activities, and market developments to identify opportunities and threats in the Asia GWAM competitive landscape.
- Connect industry and competitor intel to Manulife's internal capabilities and strategies to provide actionable insights to the Asia business leadership, broader GWAM and MFC Executive Leadership, and Board of Directors.
- Identify opportunities for cross-pollination of Asia GWAM intelligence and actions across the GWAM strategy and insights team to amplify the impact of our data and research.
- Prepare and present cyclical competitive intelligence reports and findings to key stakeholders and executive leadership.
- Make recommendations on adjusting data sources, quality, and structure to evolve our intelligence capabilities.
- Work with our shared services offshore function to streamline data collection, reporting, and analysis.
What we are looking for:
- 8+ years of competitive intelligence experience in financial services, with deep knowledge and experience in the Asia GWAM business.
- Professional designation (MBA, CPA, CFA) an asset.
- Result-oriented with an ability to multi-task in a fast-paced, dynamic environment, prioritize across multiple initiatives, drive accountability, and develop creative solutions where blueprints may not exist.
- Flexible work policies and strong work-life balance.
- Boundless opportunity - we create opportunities to learn and grow at every stage of your career.
- Continuous innovation - we invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion - we foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship - we build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock:
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Manulife is an Equal Opportunity Employer:
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
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Eastern Ontario, Canada Manulife Insurance Malaysia Full timeDirector, Competitive Intelligence & Insights – GWAM AsiaAbout the RoleManulife is seeking a seasoned Director, Competitive Intelligence & Insights to join our GWAM Asia team. As a critical partner to the AVP Competitive Intelligence & Insights, you will play a key role in helping Manulife maintain a competitive advantage and drive overall business growth...
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Eastern Ontario, Canada Manulife Insurance Malaysia Full timeDirector, Competitive Intelligence & Insights – GWAM AsiaAbout the RoleManulife is seeking a seasoned Director, Competitive Intelligence & Insights to join our GWAM Asia team. As a critical partner to the AVP Competitive Intelligence & Insights, you will play a key role in helping Manulife maintain a competitive advantage and drive overall business growth...
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