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Inbound Lead Conversion Specialist
1 week ago
PagerDuty empowers teams to drive business forward through its Operations Cloud. We are seeking an experienced Manager for our Sales Development Representative Team to lead inbound lead qualification and management.
This role is crucial in building, developing, and managing a high-performing team of SDRs while ensuring efficient lead qualification and conversion processes. The SDR Team Manager will be responsible for developing and implementing strategies to qualify, nurture, and convert leads into opportunities and closed won deals.
Responsibilities
- Establishing and maintaining lead qualification processes
- Implementing best practices for lead management
- Providing regular performance feedback to the team and creating comprehensive reports on team performance, pipeline health, and conversion metrics
- Hiring, onboarding, and training new SDR team members
About You
We are looking for a seasoned professional with 2+ years of experience in sales management or sales development management. Your track record of sales success in a similar enterprise software application environment is essential. You should have confirmed experience successfully hiring, training, and coaching people to achieve performance goals. Exceptional communication, social, and time management skills are also required.
