Day-to-Day Hotel Manager
5 days ago
About the Role
The Front Office Manager at West Edmonton Mall is responsible for overseeing the day-to-day operations of the Front Office. This includes managing the Front Desk, Switchboard, Concierge, Night Audit, and Guest Services teams.
Responsibilities
- Manage the Front Desk, Switchboard, Concierge, Night Audit, and Guest Services teams.
- Ensure that all Front Desk employees are performing according to set hotel service standards and representing the hotel's core values.
- Maintain quality standards for the department while adhering to the hotel's core mission, vision, and values.
- Conduct staff management for the department, including interviewing and selection, performance evaluations, scheduling, inputting payroll, policy monitoring, administration, and staff mentoring.
Qualifications
- Three to five years of previous experience working in a high-volume, up-scale hotel in a Front Office Management-based position.
- Completion of post-secondary Hospitality/Business Management education and/or formal industry training and certifications is a definite asset.
- Must possess a valid Alberta Class 5 driver's license and be able to provide a clear 3-year driver's abstract.
- Must possess a passion for service, demonstrating outstanding guest service skills and proven service leadership skills with the ability to inspire colleagues to deliver outstanding service.
- Individuals must have excellent communication, organizational skills, be able to multi-task, and problem-solve, and be able to work under pressure.
- Excellent knowledge of computerized Front Office systems and the ability to work in a fast-paced environment.
-
3 Days Left: Boutique Hotel Manager
3 weeks ago
Edmonton, Alberta, Canada RECRUITMENT PARTNERS INC. Full timeHotel Manager Our client is searching for a Hotel Manager to join their team. This role will be responsible for overseeing daily operations for the long-term stay hotel, as well as provide strategic direction for the team. A successful candidate will be able to guide employees to work as a well-functioning team, and enhance customer dedication, as well as...
-
Hotel Operations Manager
2 days ago
Edmonton, Alberta, Canada Margaritaville Hotel Kansas City Full timeAt Margaritaville Hotel Kansas City, we're seeking a seasoned Food and Beverage Manager to oversee the culinary operations of our luxury resort. As a key member of our management team, you will be responsible for ensuring that every guest enjoys an exceptional dining experience.About This RoleThis is a full-time, year-round position with a competitive salary...
-
Hotel Operations Manager
1 day ago
Edmonton, Alberta, Canada West Edmonton Mall Full timeJob Summary:The Front Office Manager oversees the day-to-day operations of the Front Desk, Switchboard, Concierge, Night Audit and Guest Services departments. Ensuring hotel standards, policies and procedures are communicated and observed by department employees while providing required reports and observations for Senior Management.Primary...
-
General Manager
4 hours ago
Edmonton, Alberta, Canada Pomeroy Lodging Full timeAbout the Role:We are looking for a highly motivated and experienced hotel leader to join our team as a General Manager. The ideal candidate will have a strong background in hotel operations and a proven ability to drive results through effective leadership and teamwork.Pomeroy Perks:Competitive wages and benefits packageOpportunities for career growth and...
-
Executive Hotel Operations Director
2 days ago
Edmonton, Alberta, Canada Auberge du Soleil Full timeAuberge du Soleil is seeking a highly skilled hotel operations director to join our team. In this role, you'll be responsible for overseeing the day-to-day operations of our resort, ensuring exceptional guest experiences and driving revenue growth.Responsibilities:Foster a culture of excellence, promoting positive morale and teamwork among staff.Manage and...
-
Hotel Operations Supervisor
36 minutes ago
Edmonton, Alberta, Canada West Edmonton Mall Full timeJob SummaryWe are seeking a highly motivated and experienced Reservations Manager to join our team at West Edmonton Mall. The successful candidate will be responsible for overseeing the day-to-day operations of the reservations department, ensuring that hotel standards and policies are communicated and observed by employees.Key Responsibilities:Support,...
-
Hotel Controller
2 days ago
Edmonton, Alberta, Canada The Crescent Hotels Group Full timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...
-
Boutique Hotel Manager
3 weeks ago
Edmonton, Alberta, Canada RECRUITMENT PARTNERS Full timeBoutique Hotel ManagerCategory: Office Administration / SupportLocation: Edmonton, ABWork Type: Permanent / Full TimePosted On: Feb 25, 2025DescriptionHotel ManagerOur client is searching for a Hotel Manager to join their team. This role will be responsible for overseeing daily operations for the long-term stay hotel, as well as provide strategic direction...
-
Hotel Finance Manager
6 days ago
Edmonton, Alberta, Canada Crescent Hotels & Resorts Full timeJob OverviewCrescent Hotels & Resorts is seeking a highly skilled and experienced Finance Director - Hotels to lead the finance function for three independent boutique properties. This is a property-based contract position supporting The Matrix Hotel in downtown Edmonton and the Metterra and Varscona Hotels on Whyte Avenue.The ideal candidate will have a...
-
Hotel Maintenance Person
2 weeks ago
Edmonton, Alberta, Canada The Crescent Hotels Group Full timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...
-
3 Days Left Security Member
4 weeks ago
Edmonton, Alberta, Canada Accor Hotels Full timeCompany DescriptionFairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper...
-
Hotel Maintenance Person
2 weeks ago
Edmonton, Alberta, Canada Crescent Hotels & Resorts Part timeHotel Maintenance Person (Part-time) - Metterra and Varscona Hotels on WhyteJob Category: Ops - Hourly Non MgmtRequisition Number: HOTEL033875Posted: January 28, 2025Part-TimeOn-siteRate: $22 CAD per hourLocationsShowing 1 locationAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional...
-
Hotel Front Desk Supervisor
5 days ago
Edmonton, Alberta, Canada West Edmonton Mall Full timeJob DescriptionThe Front Office Manager is responsible for overseeing the day-to-day operations of the Front Office at West Edmonton Mall. This includes managing the Front Desk, Switchboard, Concierge, Night Audit, and Guest Services teams.Key Responsibilities:Maintaining hotel standards, policies, and procedures while ensuring departmental employees adhere...
-
Hotel General Manager
5 hours ago
Edmonton, Alberta, Canada RECRUITMENT PARTNERS INC. Full timeRequired Skills and Qualifications">To succeed as our ideal candidate, you will have:">A minimum of 5 years of experience as a Hotel Manager or relevant role, demonstrating expertise in hotel operations, management, and leadership.Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and...
-
Hotel Operations Director
4 days ago
Edmonton, Alberta, Canada Pomeroy Lodging Full timeCompany OverviewPomeroy Lodging is a hospitality leader in Western Canada, driven to meet every need and deliver exceptional experiences for our guests and employees.We are seeking an experienced General Manager to join our team, who will be responsible for driving the operations forward and achieving excellence in guest service and employee retention.Key...
-
3 Days Left Maintenance Supervisor/Manager
3 weeks ago
Edmonton, Alberta, Canada The Crescent Hotels Group Full timeMaintenance Champion needed urgentlyGreat opportunity for anyone meeting the requirements below1. Must take pride in a job done right2. Must be able to manage positive relationships with hotel team members, outside contractors, and vendors alike - your smile is a part of your uniform3. Must be fearless in solving new and challenging problems Willing to...
-
Only 24h Left Hotel Controller
2 weeks ago
Edmonton, Alberta, Canada Crescent Hotels & Resorts Full timeHotel Controller (Matrix, Metterra and Varscona Hotels) Contract PositionJob Category: Finance - Financial AnalystRequisition Number: HOTEL034381Posted: March 5, 2025Employment Type: Full-TimeWork Location: On-siteLocationsMatrix Hotel Edmonton10640 100 Ave NWEdmonton, AB T5J, CANAt Crescent Hotels & Resorts, we are a team of hospitality professionals that...
-
Hotel Operations Manager
6 days ago
Edmonton, Alberta, Canada Pomeroy Lodging Full timePomeroy Lodging is a leading hospitality and lodging company in Western Canada, driven to meet every need. We own and operate a comprehensive range of hotels and resorts throughout the West.We are seeking an experienced Front Desk Supervisor to lead our team in exceeding expectations and creating lasting positive impressions on each guest.The successful...
-
Lead Hotel Operations Manager
2 days ago
Edmonton, Alberta, Canada Auberge du Soleil Full timeThis is an exciting opportunity to join our Executive Team as the Director of Hotel Operations at Auberge du Soleil. You'll have the chance to lead our team and make a significant impact on our guests' experiences.About the Role:Oversight of all operational aspects, including Food & Beverage, Rooms Division, and Spa.Development and implementation of revenue...
-
Hotel Business Development Manager
2 days ago
Edmonton, Alberta, Canada Coast Hotels Full timeAbout Coast HotelsWe are a dynamic and growing brand with a rich history and a strong commitment to excellence.Job SummaryThe Sales Manager will play a key role in driving revenue growth and expanding our customer base. This individual will be responsible for:Developing and executing sales strategies to increase revenue and market share.Building and...