Corporate Education Specialist

3 weeks ago

Winnipeg, Manitoba, Canada The North West Company Full time
About the Role

We are seeking a highly motivated and experienced Training Specialist to join our team at The North West Company. As a key member of our People Development team, you will play a critical role in enhancing our people development programs across the organization.

Key Responsibilities
  • Learner Experience
    • Design and deliver training events for diverse audiences across the organization, including Manager-In-Training (MIT) and Department-Manager-In-Training (DMIT) programs.
    • Develop and implement training programs using various methods, including in-person, virtual, eLearning, on-the-job coaching, and game-based learning.
    • Support the learner/trainee experience, including communication, attendance tracking, progress monitoring, assessments, and overall success.
    • Submit necessary information within learning management systems to support learner experience, program delivery, follow-up, attendance, and evaluation.
    • Collaborate with subject matter experts (internally and externally) to support training delivery and facilitation as needed.
    • Conduct learner/trainee follow-up meetings to support, assess, and evaluate knowledge and abilities.
  • Program Delivery and Evaluation
    • Collaborate with learning partners to identify and implement learning key performance indicators (KPIs).
    • Create and present training program evaluations and summaries to identify opportunities for ongoing improvement.
    • Maintain training and learning materials to ensure information and processes are up-to-date and accurate.
    • Provide insight and recommendations to improve learner experience across all training programs.
    • Support and collaborate with the full People Development team on the design and development of training programs.
    • Stay up-to-date on current and future learning trends in both approach and technology required to enhance the learning experience.
    • Provide input to and some administration of People Development expenses and overall budget.
Requirements
  • Certificate in Adult Education (or similar) an asset.
  • CPHR Designation / Human Resource Management (or similar) an asset.
  • Minimum 3 years of related experience delivering training programs.
  • Experience in facilitation and presentation to broad audiences.
  • Experience delivering training using a broad range of methods (in-person, virtual, blended, etc).
  • Experience within large, multi-location organizations preferred.
  • Experience working with diverse cultures.
  • Sensitive to local cultures within a national and international context.
  • Demonstrated ability to work in a fast-paced and energetic environment.
  • Experience in a retail or service environment strongly preferred.
  • Excellent communication and presentation skills.
  • Excellent interpersonal skills with the ability to adapt methods and communicate effectively with all levels of staff.
  • Flexible, with the ability to quickly adapt to change.
  • Ability to travel is required.
  • Proficient in use of MS Office.
  • French is considered as an asset.
About The North West Company

The North West Company is a leading retailer to under-served rural communities and urban neighbourhood markets in various regions. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs.

We create a collaborative and constructive culture by:

  • Being Enterprising
  • Committing to our Customer
  • Working with Passion
  • Leading and Developing Others
  • Demonstrating Respect and Inclusivity
  • Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates.

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