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    Thunder Bay, Ontario, Canada Canadian Blood Services Full time

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    About the RoleCareer Opportunities at Canadian Blood ServicesWe are seeking a highly skilled and dedicated individual to join our Plasma Operations team as a Plasma Associate/Process Lead. This is an exciting opportunity to work in a dynamic and collaborative environment where you will have the chance to make a meaningful difference in the lives of...


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  • Thunder Bay, Ontario, Canada Canadian Blood Services Full time

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Plasma Collection Associate

2 months ago


Thunder Bay, Ontario, Canada Canadian Blood Services Full time
About the Role

Canadian Blood Services is seeking a skilled Plasma Associate to join our dynamic Collections Operations Ont team.

The Collections Operations Ont team is responsible for collecting plasma in a safe manner to enable the production of life-saving products. In this role, you will be responsible for performing assigned duties associated with the plasma donation and production process, as defined by standard operating procedures.

Key Responsibilities
  • Customer Service: Promote a positive experience for donors throughout the collection process, ensuring their needs are met and they are engaged throughout the process.
  • Phlebotomy: Apply your experience and training in phlebotomy to perform venipuncture according to established standards, monitoring donors for safety and comfort, and providing post-donation care and instruction.
  • Product Preparation: Ensure completeness of information in our IT system for products, complete the labelling process for products, and prepare products for freezing, centrifuging, and shipment to our testing facilities.
  • Continuous Improvement: Contribute to the framework of continuous improvement and implementation of best practice standards with the team.
Requirements
  • Education: Completion of post-secondary education in a relevant discipline from a recognized institution, preferably in science/health-related fields of study.
  • Experience: Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
  • Skills: Basic computer skills and the ability to learn new systems and programs, knowledge of and experience working with current Good Manufacturing Practices.
What We Offer
  • Competitive Compensation: Payment in lieu of vacation, payment in lieu of holidays, comprehensive group health, dental, and vision benefits for you and your family.
  • Professional Development: Employee discounts, wellness program, professional resources.
Physical Requirements
  • Lifting: Ability to lift weight up to 10 kg (22 lbs.).

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.