Chief Experience Architect Lead
3 weeks ago
We are seeking a highly skilled Chief Experience Architect Lead to join our Product Design team at T-Net British Columbia.
The ideal candidate will be responsible for leading multi-year experience design strategies across our complex portfolio of products and personas. This role requires strong business acumen, the ability to create solutions that scale across short and long-term customer and business goals simultaneously, and a deep desire to help everyone (customers, stakeholders, and employees) do their best possible work.
About the Role- Experience Design Leadership: Lead high-impact, multi-year experience design strategies across our complex portfolio of products and personas.
- Northstar Artifacts: Create northstar artifacts that inspire and provoke customer-focused roadmaps and designs, aligning short-term work with longer-term impact.
- Technical Alignment: Partner with technology leaders to ensure alignment of technical and experience strategy and architecture.
- Architecture Skills Development: Build architecture skills across the design organization.
- Design Clarity and Alignment: Drive clarity and alignment across design efforts, across initiative and product boundaries.
- Design Quality Frameworks: Contribute to frameworks for assessing and scaling design quality.
- Maturity and Scaling: Contribute to process and operations to mature and scale design.
- Experience Architecture Team: Initiate an experience architecture team as the design organization scales.
- Expertise in Experience Design Architecture: Demonstrated expertise in experience design architecture.
- Business Acumen: Business acumen and ability to connect design strategy to business value.
- Solution-Oriented: Ability to create solutions that scale across short and long-term customer and business goals simultaneously.
- Team Player: Deep desire to help everyone (customers, stakeholders, and employees) do their best possible work.
- Competitive Salary: Competitive, equitable salary ($124,000 - $160,000 per year, based on location and experience).
- Hybrid Work Environment: Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum once per week on one of our Anchor Days.
- Flexible Time Off Policy: Flexible time off policy, with an encouraged 20 days off per year.
- Counseling Benefit: $2000 annual counseling benefit.
- RRSP Matching and RESP Contribution: RRSP matching and RESP contribution.
- Clioversary Recognition Program: Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
T-Net British Columbia is a global leader transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
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