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Restaurant Operations Manager

1 month ago

Calgary, Alberta, Canada Sankalp Restaurant Full time
Restaurant Assistant Manager Job Description

Sankalp Restaurant is seeking a highly skilled and experienced Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Budget Management: Analyze and manage the restaurant's budget to optimize profits and minimize costs.
  • Staff Management: Supervise and train staff to ensure excellent customer service and high-quality food preparation.
  • Operations Management: Plan and organize daily operations, including inventory management, scheduling, and event planning.
  • Customer Service: Provide exceptional customer service, address complaints, and ensure customer satisfaction.
  • Marketing: Participate in marketing plans and implementation to drive sales growth.
Requirements:
  • Education: College/CEGEP degree in Hospitality, Business, or related field.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Excellent communication, leadership, and problem-solving skills.
Work Conditions:
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and high pressure.
  • Physical Demands: Combination of sitting, standing, and walking, with standing for extended periods.
Personal Suitability:
  • Accurate: Accurate and reliable in all aspects of the job.
  • Client Focus: Focus on providing exceptional customer service.
  • Dependability: Dependable and responsible in managing staff and operations.
  • Efficient Interpersonal Skills: Excellent interpersonal skills to manage staff and customers effectively.
  • Flexibility: Flexible and adaptable to changing situations and priorities.