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Sales Team Lead

2 months ago

Fredericton, New Brunswick, Canada Once Upon A Child Full time
Job Title: Sales Supervisor

We are seeking a highly skilled Sales Supervisor to join our team at Once Upon A Child. As a Sales Supervisor, you will be responsible for leading a team of sales associates and ensuring the smooth operation of our retail store.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Merchandise Management: Order and manage merchandise, including authorizing returns and establishing work schedules.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters, providing insights to inform business decisions.
  • Customer Service: Resolve customer requests, complaints, and supply shortages, ensuring a positive shopping experience.
  • Inventory Management: Organize and maintain inventory, ensuring accurate stock levels and efficient stockroom operations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail sales experience.
  • Work Setting: Retail business environment.
  • Transportation: Own transportation or public transportation available.
  • Work Conditions: Fast-paced environment, standing for extended periods, and attention to detail.
Personal Qualities:
  • Accurate: Attention to detail and accuracy in tasks.
  • Client Focus: Excellent customer service skills.
  • Efficient Interpersonal Skills: Strong communication and teamwork skills.
  • Flexibility: Ability to adapt to changing priorities and work schedules.
Benefits:
  • Health Care Plan: Comprehensive health benefits package.
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 35 to 40 hours per week.