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Team Lead

2 months ago

Pickering, Ontario, Canada Accoravillage Full time

About the Role:

The Team Lead is a key member of our retail operations team, responsible for supporting the Store Manager and Assistant Managers in the day-to-day operations of the store. This includes assisting with sales floor management, customer service, and inventory control.

Key Responsibilities:

  • Lead by Example: Model excellent customer service and sales behaviors to promote a positive in-store experience.
  • Operational Support: Assist with sales floor management, including visual merchandising, inventory control, and stockroom organization.
  • Team Development: Coach and develop sales associates to achieve sales goals and provide exceptional customer service.
  • Reporting and Analysis: Assist with reporting and analysis of sales data, including sales trends and customer behavior.
  • Store Maintenance: Assist with maintaining a clean and organized store environment, including opening and closing procedures.

Requirements:

  • 1+ years of experience in a retail environment, preferably in a leadership role.
  • Proven ability to lead and motivate a sales team.
  • Strong communication and interpersonal skills.
  • Ability to work a flexible schedule, including weekends and holidays.