Client Service Manager
1 month ago
At Northbridge Financial Corporation, we're seeking a skilled Client Service Manager to join our team. As a key member of our Specialty Lines team, you'll be responsible for delivering exceptional customer service to our Managing General Agencies (MGAs), reinsurance brokers, and reinsurers.
Key Responsibilities:
- Manage client and reinsurer requests to resolve questions related to the fronting portfolio.
- Establish and maintain excellent relationships with MGAs, reinsurance brokers, and reinsurers.
- Provide coaching and mentoring to other Specialty Lines staff to ensure they're supported in their roles.
- Assist the Director of Specialty Lines – Fronting in managing operational activities.
Requirements:
- 7+ years of Commercial Underwriting experience, with a strong focus on Fronting.
- 3+ years of leadership experience.
- Insurance accounting principle knowledge, including earning factors, reserves, Accounts Payable and Receivables.
What We Offer:
- Hybrid work arrangement, allowing you to work from the office and at home 50/50.
- Growth opportunities to develop your career within the company.
- A comprehensive benefits package, including wellness programs and recognition programs.
- A commitment to diversity, equity, and inclusion, with a focus on creating an inclusive workplace for all.
About Us:
We're Northbridge Financial Corporation, a leading commercial insurance provider in Canada. We're proud to work with Canada's most trusted commercial broker networks and are committed to creating solutions that help Canadian businesses thrive. If you're passionate about delivering exceptional customer service and have a strong background in Commercial Underwriting, we'd love to hear from you.
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