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Restaurant Operations Manager

2 months ago

Markham, Ontario, Canada OA Petro CanadaA&W Restaurant Full time
Restaurant Manager Job Description

We are seeking a highly organized and customer-focused Restaurant Manager to join our team at O/A Petro Canada/A&W Restaurant. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of 3-4 staff members.

Key Responsibilities:
  • Inventory Management: Organize and maintain inventory to ensure efficient stock levels and minimize waste.
  • Customer Service: Provide excellent customer service, address complaints, and ensure customer satisfaction.
  • Team Leadership: Lead and motivate a team of 3-4 staff members, providing guidance and support to ensure excellent service delivery.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
  • Negotiation and Communication: Negotiate with clients for catering or use of facilities, and communicate effectively with staff and customers.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: English.
  • Work Hours: 30 to 44 hours per week.