Building Services Mentor

1 month ago

Saskatoon, Saskatchewan, Canada Boardwalk Full time
Job Title: Building Services Mentor

Boardwalk is seeking a skilled Building Services Mentor to join our team. As a Building Services Mentor, you will play a critical role in ensuring the quality and comfort of our residents' living experience.

Responsibilities:
  • Meet with new Associates on their first day of work to provide a comprehensive overview of their role and responsibilities.
  • Conduct hands-on training with new Associates, following established mentorship training guides.
  • Provide ongoing feedback to Associates during training, including face-to-face and written testing.
  • Develop and implement formal training programs as needed.
  • Follow up with new Associates on a weekly basis to ensure they are meeting their performance goals.
  • Continuously be available as a resource to new Associates after training is complete.
  • Provide feedback to the Area Coordinator on new Associate training.
  • Collaborate with the Area Coordinator to identify areas for improvement in the mentorship program.
  • Develop and maintain training guides and procedure manuals as per Regional Director and Human Resources requests.
  • Conduct ongoing reviews and implement improvements to the mentorship program.
Requirements:
  • Post-secondary education preferred.
  • Boardwalk experience in necessary positions.
Technical Requirements:
  • Strong knowledge of tools, parts, building maintenance, and operations.
  • Proficiency in Boardwalk applications, including BARTS, BOSS, BAPS, and Transact.
  • Familiarity with computer tablets is an asset.
Non-Technical Requirements:
  • Excellent communication skills, both written and oral.
  • Dedication to building better communities for all our customers and surrounding communities.
  • Ability to troubleshoot site technical issues as per Area Coordinator and Regional Director.
  • Exceptional organizational, interpersonal, and time-management skills.
  • Experience dealing with day-to-day business operations.
  • Deadline and goal-oriented.
  • Exceptional team-building and leadership skills, including the ability to motivate and lead other Associates in a team environment.
  • Ability to work independently and with other Associates in a team environment.
  • Ability to create trust and build lasting business relationships.
  • Ability to multi-task and prioritize workload, and the workloads of others.
  • Eager to take on new challenges and to challenge the status quo of doing things.
  • Must have a vehicle and a clean driving record.
  • Willing to travel.
  • Participate in additional formal training.

Interested applicants are invited to submit a cover letter and resume. We thank you in advance for your application, however, only those candidates who are being considered will be contacted. Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Post-offer/Pre-employment Physical Testing where applicable.

We are committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives, and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity, and gender expression.

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