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Computer Support Specialist

2 months ago

Ottawa, Ontario, Canada National Research Council Canada Full time
Job Description

We are seeking a highly skilled Computer Support Specialist to join our team at the National Research Council Canada. As a key member of our Client Service Centre, you will provide technical support to our clients, ensuring they receive the highest level of service and assistance.

Key Responsibilities
  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with desktops, laptops, and mobile devices
  • Install, configure, and maintain software and hardware
  • Assist with the implementation of new technologies and systems
  • Collaborate with the IT team to improve general operating efficiency
Requirements
  • College diploma in Computer Science or related field
  • At least 3 years of experience in a technical support role
  • Strong knowledge of Microsoft desktop operating systems (Windows 10 and 11)
  • Ability to communicate effectively with clients and technical teams
  • Strong problem-solving and analytical skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Why Join Us?

The National Research Council Canada is a world-renowned research and technology organization. We are committed to advancing science and engineering to make the impossible, possible. Our team is passionate about innovation and collaboration, and we are seeking like-minded individuals to join us on this journey.

As a Computer Support Specialist at the National Research Council Canada, you will have the opportunity to work on cutting-edge projects, collaborate with talented individuals, and contribute to the advancement of science and technology. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.