Regional Service Delivery Director

2 weeks ago


Montreal, Quebec, Canada Rentokil Pest Control South Africa Full time

Rentokil-Terminix Canada Overview: We are one of the largest pest control providers to the property management sector in Canada. Our certified specialists use innovative technologies to protect millions of homes and businesses across the country.

Job Summary: We are seeking an experienced Operations Manager in Edmonton, Alberta. The Operations Manager will be responsible for leading a team of service technicians and contributing to the company's success through excellent customer service and effective financial management.

  • Lead a team of service technicians and manage daily operations.
  • Provide direction to staff in all aspects of operations, service, and client care.
  • Manage financial performance, including revenue growth and expense control.
  • Daily travel throughout the territory visiting clients, assisting technicians, and partnering with the sales team on business development.

Requirements:

  • Bachelor's degree (preferred but not required).
  • 3-5 years in a management role with emphasis in customer service.
  • Pest control management experience required.
  • Success in training, mentoring, and coaching service professionals.
  • Excellent verbal and written communication skills.
  • Previous experience in a route-oriented, service environment a plus.
  • Ability to obtain and maintain licenses/certificates as required by federal, provincial and local regulations.
  • Must pass pre-employment background screen.
  • Must possess a valid driver's license and pass motor vehicle record search.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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