Retail Store Operations Manager

3 weeks ago


Erin, Canada Erin Esso Full time

At Erin Esso, we are seeking a highly skilled Retail Store Operations Manager to join our team. As the retail industry continues to evolve, this role will play a critical part in driving sales growth and ensuring seamless store operations.

About the Role

We offer a competitive salary of $55,000 - $65,000 per year, based on experience, to manage the daily activities of our retail store. The successful candidate will be responsible for overseeing sales teams, inventory management, customer service, and staff development.

Main Responsibilities:

  • Assign sales teams to duties to optimize store performance
  • Hire and train or arrange for training of staff members to ensure they have the necessary skills and knowledge
  • Audit and authorize payments by cheque to maintain accurate financial records
  • Collaborate with suppliers to order merchandise that meets our quality standards
  • Evaluate and resolve issues that may arise, including customer requests, complaints, and supply shortages in a timely manner
  • Maintain accurate records of sales volumes, merchandising, and personnel matters through regular reports
  • Supervise and coordinate the activities of workers to achieve company goals
  • Cultivate a positive work environment by promoting teamwork and open communication among staff
  • Conduct regular performance reviews to assess employee performance and provide constructive feedback for improvement

Requirements:

  • Accurate record-keeping and problem-solving skills


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