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Restaurant Shift Lead Position

2 months ago

Peterborough, Ontario, Canada The Only Cafe Full time
Job Description

We are seeking a motivated and experienced shift lead to join our team at The Only Cafe. In this role, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service.

About the Role

This is a permanent full-time position working approximately 32-40 hours per week. As a shift lead, you will play a critical role in maintaining a positive and productive work environment, fostering strong relationships with colleagues and customers alike.

Key Responsibilities
  • Manage daily operations, including opening and closing procedures
  • Supervise and support staff members during their shifts
  • Ensure prompt and friendly service to all customers
  • Maintain a clean and organized workspace
  • Address customer complaints and concerns in a professional manner
Requirements

To be successful in this role, you must have:

  • A secondary school graduation certificate or equivalent experience
  • At least 7 months of experience in a similar field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and conflict resolution skills
Screening Questions
  • Are you available to start immediately?
  • Do you have previous experience in a leadership or supervisory role?
  • Are you able to work a varied schedule, including mornings, evenings, and weekends?
  • Do you reside in proximity to The Only Cafe location?
Benefits

As a valued member of our team, you can expect:

  • A competitive salary ranging from $45,000 to $55,000 per year
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The chance to work with a dynamic and growing company
What We Offer

In return for your hard work and dedication, we offer a comprehensive compensation package, including a base salary and opportunities for advancement within the company.