Dining Experience Host

6 hours ago

Calgary, Alberta, Canada SUGHRA ENTERPRISES LTD. Full time
Job Title: Dining Experience Host

Job Overview:
The ideal candidate will possess excellent customer service skills, ensuring a positive experience for our guests. We are seeking an individual who is proactive, able to multitask and work well in a fast-paced environment.

Key Responsibilities:
- Address customers' complaints or concerns in a professional and courteous manner.
- Prepare and serve specialty food at customers' tables with a focus on delivering exceptional quality and presentation.
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings, maintaining accuracy and efficiency.
- Describe menu items including daily specials for customers, showcasing our culinary offerings and making recommendations as needed.
- Clear and clean tables, trays and chairs, contributing to a clean and organized dining area.
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages, providing personalized attention to each guest.
- Serve food and beverages efficiently and effectively, ensuring seamless table service.
- Take orders and relay to kitchen and bar staff, prioritizing accuracy and timely delivery.
- Assist clients/guests with special needs, adapting to individual requirements and preferences.
- Provide customer service, addressing inquiries and resolving issues promptly and professionally.

Requirements:
- No degree, certificate or diploma required; experience an asset.
- Excellent communication and interpersonal skills, with the ability to interact positively with guests and colleagues alike.
- Ability to work in a team-oriented environment, prioritizing collaboration and mutual respect.
- Strong problem-solving skills, with a proactive approach to resolving issues and challenges.

Compensation:
We offer a competitive salary of $35,000 - $45,000 per year, based on experience.

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