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Nail Salon Operations Manager

1 month ago

Edmonton, Alberta, Canada Q NAILS Full time

Nail Salon Manager Job Description

At Q Nails, we are seeking a highly skilled and experienced Nail Salon Manager to lead our team and drive business growth. The ideal candidate will have a strong background in nail care and a proven track record of successfully managing a salon team.

Key Responsibilities:

  • Direct and Control Daily Operations: Oversee the day-to-day activities of the salon, ensuring seamless execution of services and maintaining high standards of quality.
  • Evaluate Daily Operations: Conduct regular assessments to identify areas for improvement and implement changes to optimize efficiency and productivity.
  • Plan and Organize Daily Operations: Develop and implement effective plans to manage salon operations, including scheduling, inventory management, and staff supervision.
  • Plan and Control Budget and Inventory: Manage the salon's budget and inventory, ensuring accurate forecasting and effective resource allocation.
  • Hire, Train, and Supervise Staff: Recruit, train, and develop a high-performing team of nail technicians and support staff, fostering a positive and productive work environment.
  • Address Customers' Complaints or Concerns: Provide exceptional customer service, responding promptly to customer feedback and concerns, and resolving issues in a professional and courteous manner.

Supervision: The successful candidate will be responsible for supervising a team of 5-10 staff members.

Personal Suitability: We are looking for a candidate with excellent communication skills, flexibility, and a strong ability to work independently and as part of a team. The ideal candidate will be organized, reliable, and a team player with a client-focused approach.