Nail Salon Operations Manager

3 weeks ago


Edmonton, Alberta, Canada Hot Tips Nails & Spa Full time
Nail Salon Supervisor Job Description

Hot Tips Nails & Spa is seeking a highly motivated and organized Nail Salon Supervisor to oversee the day-to-day operations of our nail care department. As a key member of our team, you will be responsible for ensuring high-quality service, maintaining a clean and safe work environment, and leading our nail care team to success.

Key Responsibilities:
  • Schedule Work: Develop and implement efficient work schedules to meet the needs of our clients and ensure the smooth operation of our salon.
  • Client Support: Provide exceptional support to clients with special needs, ensuring their comfort and satisfaction.
  • Emergency Response: Serve as the primary point of contact for emergency situations, responding promptly and professionally.
  • Quality Control: Monitor and maintain high-quality standards in nail care services, products, and equipment.
  • Cleaning and Maintenance: Oversee the cleaning and maintenance of our salon, including specialty and difficult items.
  • Reporting and Communication: Prepare and submit progress reports, as well as communicate effectively with team members and management.
  • Supply Management: Requisition and order necessary materials, equipment, and supplies to support our nail care operations.
  • Employee Development: Train and develop staff in job duties, safety procedures, and company policies.
  • Work Scheduling: Establish and implement work schedules and procedures to ensure efficient operations.
Work Environment and Physical Demands:

This is a fast-paced environment that requires the ability to work in a team setting, prioritize tasks, and maintain a high level of productivity and quality standards.

Personal Qualities:
  • Client Focus: Provide exceptional customer service and maintain a client-focused attitude.
  • Flexibility: Adapt to changing situations and priorities, ensuring seamless operations.
  • Organization: Maintain a clean, organized, and safe work environment.
  • Reliability: Ensure timely completion of tasks and maintain a high level of reliability.
  • Team Player: Collaborate effectively with team members to achieve common goals.
Experience:

1 year to less than 2 years of experience in a related field is required. A permanent position with 35 hours of work per week is available.



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