Production Manager
2 weeks ago
We are seeking a highly skilled Production Manager to join our team at BELFOR. As a key member of our operations team, you will be responsible for ensuring the efficient and timely production of services, within budget and to industry standard.
Key Responsibilities
Establish and facilitate departmental procedures to enhance production and efficiency
Implement, oversee, and control the production schedule
Supervise, review, and revise crew scheduling as needed
Oversee and review time and attendance of staff, as well as vacation approvals
Monitor and regulate staffing needs to ensure optimum staffing levels support business demands
Interview and hire production staff in conjunction with Operations Manager and/or General Manager approval
Analyze production, quality control, and budgetary outcomes of projects
Oversee consumable and equipment stock and tracking programs for increased financial effectiveness
Implement cost control programs or procedures
Oversee, monitor, and direct coordination and maintenance of equipment, vehicles, and warehouse
Oversee, monitor, and direct coordination of company-issued equipment, including communication devices, laptops, iPads, and tools
Manage fleet vehicles: monthly vehicle inspections, fuel consumption, GPS tracking, proper cleanliness, record monthly kms on pool vehicles, budget maintenance, and/or replacement of vehicle fleet, approve vehicle repairs, and direct vehicle assignments
Perform job site visits to ensure quality of service and budgetary compliance
Collaborate with management for preparation of on-call schedule
Coordinate after-hours emergency crews and work as required
Assist Project Managers on large or complex Emergency losses, including organizing heavy equipment, staffing, and job site Health and Safety
Audit and review emergency paperwork and processes to ensure compliance
Participate in on-call rotation as the on-call manager, as required
Follow all internal policies and procedures in association with varying protocols for restoration work
Audit and implement policies/procedures and production levels in the content processing department. This will also include warehousing/storage of all contents
Audit all personnel uniform requirements and needs
Ensure efficient collaboration and coordination between departments for job completion
Develop and implement policies and procedures for catastrophic loss (CAT) situations
Provide excellent customer service
Work under time constraints to meet specific timelines
Monitor and schedule orientation and other training for new and existing employees in conjunction with Health and Safety
Ensure attention to detail and keen sense of safeguarding other people's property and information
Will practice good housekeeping at all times to ensure a safe and non-cluttered worksite
Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
Comply with all BELFOR policies and procedures, as well as legislative requirements
Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
Requirements
Post-secondary courses in business, project, or construction management
IICRC certification in either Water Restoration Technician (WRT), Fire and Smoke, or Mould Remediation (AMRT) is required
4+ years Construction / Restoration / Insurance experience preferred
2+ years' experience in a leadership role
Experience and knowledge of provincial health and safety standards and WCB compliance
Knowledge of project management principles and practices
Knowledge of business and management principles and practices
Comprehensive understanding of customer service, principles, and practices
Eligible to operate a motor vehicle per BELFOR's vehicle policy
Ability to work within a team or independently as needed
Strong written and verbal communication skills
Proven ability to multi-task in a fast-paced environment
Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word, and Google Suite
Willing to work evenings, on call, and weekends when requested
Periodic travel may be required
Criminal Record Check
Physical Demands
Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time)
Occasional lifting from 41 lbs +, assisted (up to 50% of the time)
Access and mobility in tight spaces
Fit Testing – half and full face mask as needed, annual certification required
Working at Heights - over 5 feet, periodically
Sustained periods of standing, sitting, walking, bending, and kneeling
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