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Automotive Service Consultant

2 months ago

Cambridge, Ontario, Canada Bennett GM Full time
Job Summary

Bennett GM is a leading automotive dealership that values career growth and professional development. We are seeking a highly skilled and customer-focused Service Consultant to join our team.

Key Responsibilities
  • Customer Interaction
    • Meet with customers to determine the extent of automotive service required
    • Provide accurate estimates, clear explanations, and continuous updates to customers
  • Service Experience
    • Create a positive service experience for customers throughout the entire process
    • Ensure customer satisfaction in the Service Department
  • Administrative Tasks
    • Track vehicle progress and update customers accordingly
    • Assign work orders to technicians and schedule repairs
Requirements
  • Education and Experience
    • Minimum one year of service consultant/advisor experience
    • Previous experience in the automotive industry
  • Skills and Qualifications
    • Excellent communication, interpersonal, and organizational skills
    • Ability to clearly translate technical information into language that customers can understand
    • Ability to prioritize and maintain professionalism during high-volume periods
  • Logistical Requirements
    • Work a rotating schedule, including weekends and extended hours
Benefits
  • Compensation
    • Competitive salary range: $49,000.00-$85,000.00 per year
  • Benefits Package
    • Dental care
    • Extended health care
    • Life insurance
    • RRSP match
Work Environment

Bennett GM is a dynamic and innovative team that values customer satisfaction and career growth. We offer a competitive benefits package and a collaborative work environment.