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Food Service Supervisor

2 months ago

Midland, Ontario, Canada 822557 ONTARIO INC. MOM'S RESTAURANT Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 822557 ONTARIO INC. MOM'S RESTAURANT. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers and staff.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and to the satisfaction of our customers.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage, ensuring that our inventory is always up-to-date and that we are able to meet the demands of our customers.
  • Food Order Summaries: Prepare food order summaries for the chef, ensuring that all orders are accurate and that our kitchen is running smoothly.
  • Culinary Knowledge: Have knowledge of the establishment's culinary genres, ensuring that our menu offerings are always up-to-date and that our customers are able to enjoy a diverse range of dishes.
  • Tray Assembly and Delivery: Supervise and check the assembly of trays and the delivery of food trolleys, ensuring that all food is delivered to our customers in a timely and efficient manner.
Work Environment

As a Food Service Supervisor at 822557 ONTARIO INC. MOM'S RESTAURANT, you will be working in a fast-paced environment, under pressure to meet the demands of our customers. You will be required to stand for extended periods, walk, and sit, and will need to be able to lift and move heavy objects as needed.

Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: Fluency in English.
  • Physical Abilities: Combination of sitting, standing, walking, and standing for extended periods.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player, initiative, and dependability.
Support for Persons with Disabilities

We are committed to providing a welcoming and inclusive work environment for all employees, including those with disabilities. We provide physical accessibility accommodations, visual accessibility accommodations, and auditory accessibility accommodations, and participate in government or community programs that support persons with disabilities.

Support for Newcomers and Refugees

We are committed to supporting the integration of newcomers and refugees into our community. We participate in government or community programs that support newcomers and refugees, and offer mentorship programs, diversity and cross-cultural training, and flexible onboarding options to help them navigate their transition into the civilian workforce.

Support for Youth

We are committed to supporting the employment of youth in our community. We participate in government or community programs that support youth employment, offer on-the-job training, and provide mentorship and coaching opportunities to help them develop their skills and achieve their career goals.

Support for Veterans

We are committed to supporting the transition of Veterans into the civilian workforce. We participate in government or community programs that support Veterans, offer mentorship and coaching opportunities, and provide flexible onboarding options to help them adapt to the civilian workplace.

Support for Indigenous People

We are committed to supporting the employment of Indigenous people in our community. We participate in government or community programs that support Indigenous people, offer mentorship and coaching opportunities, and provide cultural competency training to create a welcoming work environment for Indigenous workers.

Support for Mature Workers

We are committed to supporting the employment of mature workers in our community. We participate in government or community programs that support mature workers, offer mentorship and coaching opportunities, and provide phased retirement options to help them transition into retirement.

Support for Visible Minorities

We are committed to supporting the employment of visible minorities in our community. We participate in government or community programs that support visible minorities, offer mentorship programs, and provide diversity and cross-cultural training to create a welcoming work environment for visible minority workers.