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Engineering Director

1 week ago

Halifax, Nova Scotia, Canada PagerDuty, Inc. Full time
Job Description
As a Principal Engineer at PagerDuty, you will be part of a talented team that is passionate about building innovative products and services. We are looking for a highly experienced technical leader to join our team as a Principal Software Engineer. In this role, you will lead the technical vision and drive architectural design across four high-impact teams in our Operations Cloud Platform division. You will partner closely with product management and engineering leadership to define and execute a long-range technical strategy that supports our rapidly evolving SAAS platform. This is an exciting opportunity as you will be a trusted advisor, a hands-on architect, and a mentor to engineers across multiple domains, ensuring technology scales effectively while maintaining quality and security.

Responsibilities:

- Technical Strategy and Architecture: Define and articulate the long-range technical roadmaps and architecture for our core SaaS platform, developing and implementing complex solutions in collaboration with cross-team leaders, evaluating new technologies and designing innovative solutions that drive platform evolution over a 3–5 year horizon.
- Cross-Team Leadership and Communication: Act as a technical leader and consultant across multiple teams, breaking down ambiguous problems and translating them into effective engineering solutions, fostering a culture of collaboration by mentoring engineers, facilitating technical discussions, and ensuring that design decisions are clearly articulated across the teams.
- Design Excellence and Code Quality: Oversee and contribute to the technical design and evolving architecture of critical systems, ensuring designs meet rigorous standards in coding, reliability, scalability, security, and cost efficiency, providing guidance on technical decisions that align with short-term project needs and long-term strategic goals.

Requirements:

- At least 12 years of demonstrated hands-on experience in software engineering, architecture, and design at leading SaaS companies, proven record of delivering enterprise-scale platforms and driving significant technical change across multiple teams or domains.
- Deep expertise in backend architectures, including microservices, APIs, and cloud-native technologies, proficiency in modern programming languages and strong foundations in distributed systems, security practices, and cost-effective scaling strategies.