Senior Operations Manager
4 days ago
Make a Lasting Impact with Edon
We are seeking an experienced Facilities Leadership Professional to lead our team in Red Deer and the surrounding area. In this role, you will oversee smooth operations, drive the successful execution of contracts, and make a meaningful impact every day.
A strong leader who thrives in a fast-paced environment will find great success here. Your expertise in facilities/property management, contract administration, and client relations will help drive success. Finding the best ways to communicate, collaborate, and problem-solve will be a big part of your daily work, making each day dynamic and rewarding.
The ideal candidate will have a minimum 5-8 years of experience in facilities or property management, particularly in the direct management of building maintenance, mechanical projects, and subcontracted services. They should hold an accredited Commercial Real Estate designation (RPA, CPM, FMA, FMP) and/or a post-secondary degree with equivalent facilities management experience.
Core Responsibilities:
- Lead & Support Teams – Guide managers and supervisors in handling their building portfolios, ensuring smooth operations and strong leadership.
- Communicate & Execute Strategy – Share company direction and strategic plans with operations and contract management teams to keep everyone aligned.
- Manage Budgets & Control Costs – Oversee contract budgets, control expenditures, and find ways to improve efficiencies while maximizing value for clients.
- Build Strong Relationships – Work closely with clients, vendors, and employees to maintain positive partnerships and ensure top-tier service.
- Project Oversight – Ensure client projects are managed professionally, oversee specifications, and support teams in identifying and addressing building maintenance needs.
- Problem-Solving & Continuous Improvement – Identify building deficiencies, suggest improvements, and implement best practices to enhance service delivery.
What You'll Need to Succeed:
- Facilities Management Leader – Proven ability to lead large teams and drive operational success.
- Tech-Savvy – Comfortable using CMMS and other facility management software.
- Financial & Performance Oversight – Extensive knowledge of budgeting, administration, and accounting processes.
- Excellent Communication & Customer Service – Ability to build relationships and manage client needs effectively.
- Highly Organized – Strong time management and organizational skills to keep operations running smoothly.
- Valid Driver's License & Clean Abstract – Required for travel within the portfolio.
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