Bilingual Claims Support Specialist

1 month ago


Montreal, Quebec, Canada Crawford & Company Full time

Position Summary

We are seeking a highly skilled and organized Bilingual Claims Support Specialist to join our team in Montreal, Quebec, Canada. This is a hybrid role that requires 2-3 days in the office per week.

Key Responsibilities

The successful candidate will be responsible for creating a positive impression and welcoming reception while performing several administrative duties, including greeting and directing visitors, answering and forwarding telephone calls, and providing information over the phone. Additional responsibilities will include file setup, data entry, dictation, and file management, as well as performing general administrative duties.

Requirements

  • 1-2 years of experience providing administrative support in a professional office environment
  • Excellent verbal and written communication skills
  • Good background in transcription in both French and English
  • Knowledge of the insurance industry is considered an asset
  • Bilingual in French and English
  • Proven organizational skills
  • Professional telephone manners
  • Excellent transcribing skills with a typing rate of 50 wpm
  • Advanced computer skills, including Office 365
  • Must be a flexible team player with a strong commitment to quality and customer service

Employment Equity

Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.

Additional Information

We thank all applicants for their interest in Crawford & Company, however, only those selected for an interview will be contacted.



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