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Shop Operations Manager
2 months ago
We are seeking a highly skilled and experienced Shop Operations Manager to join our team at 2201745 Alberta Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities- Staff Management: Supervise and manage a team of 3-4 staff members, providing guidance and support to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Merchandise and Services: Determine the types of merchandise and services to be sold in the store, ensuring that they meet the needs and preferences of our customers.
- Marketing Strategies: Develop and implement effective marketing strategies to promote the store and its products, increasing sales and customer engagement.
- Financial Management: Plan and manage the store's budget, monitoring revenues and expenses to ensure that the business is profitable.
- Customer Service: Ensure that all customers receive excellent service, resolving any issues or complaints in a timely and professional manner.
- Recruitment and Training: Recruit, hire, and train new staff members, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
- Performance Reviews: Conduct regular performance reviews with staff members, providing feedback and coaching to help them improve their performance.
- Education: Bachelor's degree in a relevant field, such as business or retail management.
- Experience: At least 7 months to less than 1 year of experience in a retail management role, or equivalent experience in a related field.
- Work Language: English.
- Work Term: Permanent.
- Hours: 40 hours per week.
